We’re computer people and we value client reviews – here is a selection of testimonials from our clients.
During 2022 our existing server provision was nearing its end of life, having served us faithfully for ten years. The daunting task of scoping, sourcing, and implementing the new servers was ably assisted by the team at System IT. Mike and his team led us through the tricky decisions of what servers we would require, especially trying to predict what the future needs of our business would be. By reflecting on the growth and changes in technology over the previous decade, we settled on what will serve us (pun intended) for the next good few years.
Once the servers were procured, the commissioning phase was undertaken, bringing all the myriad of printers, users, files, and software across, while ensuring H&H suffered no ill effects in terms of business continuity. The team at System IT provided us with a workable timetable, and made sure that each phase of the transfer worked smoothly, often scheduling moving from old to new out of business hours. The fact that many of our end users were unaware of the move is testament to the smoothness of the transfer. The help desk were fantastic in resolving any changes that users (especially those working remotely) required, and liaising with external software providers to resolve some unexpected hiccups.
The whole process has been seamless and stress free, a testament to the open and clear communication with System IT, and their professionalism in delivering such a potentially tricky project is 1st class. We look forward to our continued workings in the future.
Business Support Manager, H&H Group
Harrison & Hetherington www.hhgroupplc.co.uk
System IT have worked with us scheduling updates and maintenance throughout the working week and also at the weekend. This enables us to keep working during our normal working hours and minimise disruptions to our business.
They respond quickly to problems we report either by telephone or email. I personally like their remote support, where they take control of the PC to fix minor problems. This is good because it means an onsite visit is not needed, therefore time is not taken out of our day.
We are happy to recommend System IT to other professionals.
Scott Duff and Co Solicitors www.scottduff.co.uk
Arnison & Co Solicitors Ltd have used System I.T. for all their I.T. requirements for over 7 years. They provide an excellent service in a professional and friendly manner, working to a high standard and giving value for money.
The support desk responds to requests rapidly and have an expert technical knowledge. We are happy to recommend System I.T. to anyone who needs a fast and professional I.T. solution
Arnisons Solictors www.arnisonheelis.co.uk
We believe in supporting local businesses and System IT provided a service to suit our needs. They were efficient and professional during onsite installation with minimum downtime and have been responsive to our needs with remote support. We would have no hesitation in recommending them to anyone wanting a fast reliable system with a friendly service!
Cumbria Community Foundation www.cumbriafoundation.org
Our school has used System IT for several years now and has always been very happy with the service they provide. We would add, that during the COVID-19 crisis, when all of our staff and pupils were working from home, it was the fantastic engineers from System It who enabled us to be able to do this with ease; their remote help sessions were a life line and gave our staff the ability to continue to provide education to our pupils. Thank you to all at System It, Carlisle for their incredible support during this difficult and unprecedented time.
Shap CE Primary School, Cumbria www.shap.cumbria.sch.uk